Here at De-Lighthouse Homes Ltd. We Deliver quality care services and support client focused on enhancing lives independently in the community to achieve positive outcomes through our home care services and supported living.
De-lighthouse Homes Ltd is part of De-Lighthouse Home care service. Registered and regulated service with Care Quality Commission (CQC). Providing quality and professional home care (known as Domiciliary care) Agency and support service in the local community.
We offer care and support services to individuals with physical and learning disabilities, challenging behaviour, Autisms, Dementia, mental and sensory health needs from the age of 0 – 18 and 65 years and above. We provide a caring atmosphere to ensure our clients live their full potential within a comfortable environment in their own homes. Our care is personalised and tailored to meet the needs of our clients.
We also understand that only through integration, personalisation and responding to the wishes and needs of the service user that use our services remain effective.
At De-Lighthouse Home care, we believe in transparency, integrity, spirituality and inclusion. As a care service provider, we believe in dignity and respect, reliability, flexibility and individuality. As a company we believe People’s care is our responsibility, putting our values into action every day. Ensuring that every person using the services receive the correct level and highest quality of support and care needed.
We are compassionate and committed to providing the highest standards in the quality of care to each of our valued customers, by working closely with them and their loved ones to ensure continuity in often difficult times of transition into care. We not only care, we encourage the development of a positive lifestyle to each of our customers educating them in a practical way on how to lead the fullest possible life within their own home and safe in their community.
De-lighthouse Homes Ltd continuously strive towards excellence through the service of well trained and competent staffs. Our service is personalised and tailored to the needs of each individual in line with our slogan “People’s care is our responsibility”.
Our staff undergoes a robust recruitment process by the recruitment by the recruitment administrator. It is our policy that all our staffs must satisfy the following prior to taking employment staff. We have rigorous recruitment and selection procedure in place to safeguard services user and provide the kind of personalised and responsive support that enables our client to be successfully reside in the community and working together with other health and social care professionals.
Our care assistant/support worker, who are trained to a very standard have a wide range of relevant skills, qualifications and experience. Also undergo an enhance DBS/CRB check. We also provide continual mandatory training and induction.
The team at Delighthouse Homes are just amazing. The support provided by the office team and the carers was always up to standard.
Staff are very caring and it’s a well-run business. De-Lighthouse Homes looked after my mother. They preserved and cared for her well.
We did have quite a variety of different helpers. All the carers were excellent and very kind to Mum, she enjoyed having them. I felt very safe leaving Mum in their care and certain they would always turn up even in bad weather or difficult times.
De-Lighthouse Homes are a joy to work with. They dealt with the minor issues we had promptly and they welcome feedback. They were very flexible and patient with us and they were willing to go the extra mile.
The De-lighthouse Homes careers are reliable, friendly and professional. The support they give is tailored to the client’s needs and they take the time to build relationships and trust.
I’m so happy I chose De-Lighthouse Homes, the team are supportive and professional not only with me but for the clients I’ve cared for.
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